.fondo-reclamaciones{position:relative;width:100%;height:695px;padding-top:0}.fondo-reclamaciones::before{content:"";position:absolute;top:0;left:0;height:100%;width:100%;background-color:rgba(0,0,0,.4);z-index:1}.img-libro-reclamaciones{position:absolute;top:0;left:0;height:100%;width:100%;z-index:0}.texto-libro-r{text-align:center;padding-top:26rem;font-family:Ubuntu-Bold;font-size:40px}.reclamo-container{max-width:1200px;margin:0 auto;background:#fff;padding:30px;border-radius:10px}.reclamo-row{display:flex;gap:22px;margin-bottom:31px}.reclamo-row.single{flex-direction:column}.reclamo-field{flex:1;position:relative}.reclamo-field.full-width{flex:1 1 100%}#frmLibroReclamaciones input[type=email],#frmLibroReclamaciones input[type=tel],#frmLibroReclamaciones input[type=text],#frmLibroReclamaciones select{width:100%;padding:10px 20px;border:2px solid #a8d5a8;border-radius:25px;font-size:16px;background-color:#f0f8f0;outline:0;transition:all .3s ease}input[type=email]:focus,input[type=tel]:focus,input[type=text]:focus,select:focus{border-color:#7bc77b}select{appearance:none;background-image:url("data:image/svg+xml;charset=UTF-8,%3csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%23666' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3e%3cpolyline points='6,9 12,15 18,9'%3e%3c/polyline%3e%3c/svg%3e");background-repeat:no-repeat;background-position:right 15px center;background-size:20px;padding-right:45px}.placeholder{color:#888}#tipoDocumento{color:#4a90e2;font-weight:500}#departamento{color:#4a90e2;font-weight:500}#provincia{color:#4a90e2;font-weight:500}#distrito{color:#4a90e2;font-weight:500}::placeholder{color:#aaa;font-weight:400}.reclamo-title{margin:30px 0 20px 0}.reclamo-title h3{color:#0071b8;font-size:18px;font-family:Ins-Medium;margin:0}#identificacionBien{color:#4a90e2;font-weight:500}#tipo{color:#4a90e2;font-weight:500}.reclamo-upload{margin:20px 0;display:flex;align-items:center;gap:15px}.reclamo-file-btn{background-color:#f0f0f0;border:1px solid #ccc;padding:8px 16px;border-radius:4px;cursor:pointer;font-size:14px;color:#333}.reclamo-file-btn:hover{background-color:#e0e0e0}.reclamo-file-status{color:#666;font-family:Ins-Medium;font-size:14px}.reclamo-checks{margin:30px 0}.reclamo-check-item{margin:15px 0;display:flex;align-items:flex-start;gap:10px}.reclamo-check-item input[type=checkbox]{margin-top:3px;flex-shrink:0}.reclamo-check-item label{color:#0071b8;font-family:Ins-Medium;font-size:14px;line-height:1.4;cursor:pointer}.reclamo-link{color:#43b02a;text-decoration:underline}.reclamo-link:hover{color:#159215}.reclamo-info{text-align:center;margin:30px 0;padding:20px}.reclamo-info p{color:#43b02a;font-family:Ins-Medium;font-size:14px;font-weight:500;margin:0}.reclamo-submit{text-align:center;margin:30px 0}.reclamo-btn{background-color:#43b02a;color:#fff;border:none;padding:12px 40px;border-radius:25px;font-size:16px;font-weight:500;cursor:pointer;transition:background-color .3s ease}.reclamo-btn:hover{background-color:#e3f7b4;color:#415906}.suscripcion-section{background-color:#eef4f7;margin-top:40px;position:relative}.suscripcion-container{max-width:900px;margin:0 auto;position:relative}.suscripcion-tab{position:absolute;top:-20px;left:0;font-family:Ubuntu-Bold;background-color:#838fb8;color:#fff;padding:8px 20px;border-radius:10px;font-size:16px;font-weight:500}.suscripcion-content{display:flex;align-items:center;padding:40px 30px 30px 30px;gap:30px}.suscripcion-text{flex-shrink:0}.suscripcion-text p{color:#6d758f;font-size:13px;font-family:Inter-Regular;margin:0;line-height:1.3}.suscripcion-form{flex:1}.suscripcion-input-group{display:flex;gap:0;margin-bottom:15px}.suscripcion-input{flex:1;padding:12px 20px;border:none;border-radius:25px 0 0 25px;font-size:14px;outline:0;background-color:#fff}.suscripcion-input::placeholder{color:#999}.suscripcion-btn{background-color:#838fb8;color:#fff;border:none;padding:12px 25px;border-radius:10px;font-size:14px;font-weight:500;cursor:pointer;transition:background-color .3s ease}.suscripcion-btn:hover{background-color:#357abd}.suscripcion-checkbox{display:flex;align-items:flex-start;gap:8px}.suscripcion-checkbox input[type=checkbox]{margin-top:3px;flex-shrink:0}.suscripcion-checkbox label{font-size:12px;line-height:1.3;cursor:pointer}.suscripcion-checkbox-text{color:#2c5aa0;font-family:Inter-Regular}.suscripcion-link{color:#4a90e2;text-decoration:underline}.suscripcion-link:hover{color:#357abd}.denuncias-container{max-width:1200px;margin:0 auto;padding:20px;background-color:#fff;min-height:100vh}.denuncias-header{display:flex;flex-direction:column;text-align:center;align-items:center;margin-bottom:40px}.denuncias-logo{width:255px;height:auto;padding:30px}.separador-n{height:1px;background-color:#333;width:100%}.denuncias-title{font-size:2.5em;color:#383a3c;font-family:Ins-Medium;font-weight:400;padding:20px;display:inline-block}.denuncias-intro-section{max-width:1000px;margin:0 auto}.denuncias-intro-title{font-size:1.1em;font-family:Ins-Medium;font-weight:700;color:#333;margin-bottom:20px;text-transform:uppercase;letter-spacing:1px}.denuncias-intro-text{text-align:justify;margin-bottom:20px;color:#54585b;font-size:1em;font-family:Ins-Regular;line-height:1.8}.denuncias-main-content{max-width:1000px;margin:0 auto;display:flex;gap:40px;margin-top:40px}.denuncias-left-section,.denuncias-right-section{flex:1;padding:35px;box-shadow:0 1px 4px rgb(25 33 61 / 17%)}.denuncias-section-title{font-family:Ins-Medium;font-size:15px;font-weight:700;margin-bottom:20px;text-transform:uppercase;letter-spacing:1px}.denuncias-checkbox-container{margin-bottom:20px}.denuncias-checkbox-container input[type=checkbox]{margin-right:10px;transform:scale(1.2)}.denuncias-checkbox-container label{font-size:13px;font-family:Ins-Regular}.denuncias-button-container{display:flex;flex-direction:column;gap:10px;margin-top:20px;padding:42px}.denuncias-btn{background-color:#0071b8;color:#fff;border:none;padding:9px 30px;font-size:1em;font-weight:700;cursor:pointer;display:flex;align-items:center;justify-content:center;gap:9px;text-transform:uppercase;letter-spacing:1px;transition:background-color .3s}.denuncias-btn:hover{background-color:#0667a4}.denuncias-btn::after{content:"▶";font-size:.8em}.denuncias-form{margin-bottom:20px;gap:38px;display:flex}.denuncias-form label{display:block;margin-bottom:8px;color:#54585b;font-family:Ins-Regular;font-weight:700}.denuncias-form input[type=password],.denuncias-form input[type=text]{width:100%;padding:7px;border:2px solid #383a3c;border-radius:4px;font-size:1em}.denuncias-form input[type=password]:focus,.denuncias-form input[type=text]:focus{outline:0;border-color:#383a3c}.denuncias-consultar-btn{background-color:#0071b8;color:#fff;border:none;padding:12px 30px;font-size:1em;font-weight:700;cursor:pointer;display:flex;align-items:center;justify-content:center;gap:10px;text-transform:uppercase;letter-spacing:1px;margin-top:10px;transition:background-color .3s}.denuncias-consultar-btn:hover{background-color:#0667a4}.denuncias-consultar-btn::after{content:"▶";font-size:.8em}.denuncias-help-links{margin-top:30px;font-size:.9em}.denuncias-help-links a{color:#4169e1;text-decoration:none;display:block;margin-bottom:8px}.denuncias-help-links a:hover{text-decoration:underline}.denuncias-help-links a::before{content:"🔗 ";margin-right:5px}